LPN - Health Information Manager

Rockcastle Health & Rehabilitation Center is a 104-bed skilled nursing facility. Our management team has exceptional dedication to those that we serve, and we pride ourselves in working together as a united family. It is our mission as a family-based organization to revolutionize the healthcare industry through a culture of resident centered healthcare services, personalized spirituality, and real quality of life initiatives. Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Overview: Assist in maintaining residents’ medical records in accordance with facility policies and with state and federal regulations; Serve as the designated Compliance Liaison for the facility.

Responsibilities

Assist in maintaining residents’ medical records in accordance with facility policies and with state and federal regulations; Serve as the designated Compliance Liaison for the facility; Exhibit positive customer service both to internal and external customers; Identify and participate in process improvement initiatives that improve customer experience, enhance workflow, and/or improve the work environment; Other special projects and duties, as assigned; Manage all aspects of medical records throughout its lifecycle, including admission through discharge, and retention in long-term storage where applicable; Ensure accuracy, timeliness, completeness, security, and regulatory compliance; Upload paper-based patient records to the electronic chart promptly upon receipt; Maintain organized auxiliary clinical and administrative records in compliance with company retention policy; Manage long-term storage of paper documents; Follow up with hospitals and external providers to obtain documentation after transfers or appointments; Track and follow up on physician visits to ensure regulatory compliance; Conduct routine audits to verify required documentation; Coordinate all record requests by forwarding to facility management within 24 hours of receipt; Respond to approved medical record requests by retrieving and releasing records in accordance with company policy and confidentiality standards; Serve as a subject matter expert for staff and leadership on standards and regulations related to health information management; Act as Compliance Liaison for facility; Assist, when requested, in compliance risk assessment, annual compliance education, distribution of code of conduct and compliance policies, monthly compliance newsletter and tips, and compliance investigations; Function as a communication channel to and from the compliance office and assist compliance officer with addressing compliance questions

Requirements

Associates degree or higher in Health Information Management, Healthcare Administration, or related field from an accredited college is required; Extensive experience in Health Information may be considered in lieu of a degree; Minimum of two years (2) experience in a health care facility required; Knowledge of legal, ethical, and professional practice standards as they apply to Health Information Management; Knowledge of medical terminology, anatomy and physiology, and regulatory requirements; Possess strong analytical, critical thinking, and problem-solving skills; Demonstrate intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook; Highest level of professionalism and personal integrity with the ability to use independent judgement and maintain confidentiality; Meet the physical and sensory requirements stated below and be able to work in the environment described

Nice to have

Registered Health Information Technician or Administrator (RHIT or RHIA) credential; Skilled nursing facility or other long-term care setting with Health Information Management experience; Experience with EMR and/or MatrixCare

Benefits

Medical, Dental & Vision Coverage; First Stop Health Virtual Healthcare; 401(k) & Roth 401(k); Company-Paid & Voluntary Life Insurance; Health Savings Account (HSA) & Flexible Spending Account (FSA); Paid Time Off (PTO) & Holiday Incentive Pay; Tuition Reimbursement & Tuition Discounts with Select Universities; Student Debt Assistance (eligible SNF RNs & LPNs); Uniform Allowance; Partner Perks Discount Program; Perfect Attendance Program; Pay Advance & Next Day Pay; Employee Assistance Program (EAP); Support Beyond Benefits with VitalLink and the Signature Inspire Foundation