Maintenance Engineer

ABOUT L’ERMITAGE BEVERLY HILLS L’Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L’Ermitage and is committed to offering travelers excellence in hospitality. As the Engineer, you will be responsible for the operation maintenance service and repair of equipment. This person will complete maintenance requests and work orders from all departments on a timely basis. Assist in the repair, maintenance, upkeep, and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards. And will also assist in other areas of Engineering as assigned.

Responsibilities

Adhere to L’Ermitage guidelines to ensure the health, safety and comfort of team members and guests; Respond to guest calls as requested using maintenance work order application; Prioritize and respond to tasks in a timely manner and update work order status; Professionally speak with guests as needed to update status of work repair in guest rooms; Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions; Ensure guest rooms, restaurant, and public areas are maintained to company standard; Inspect all areas during walk throughs to report task list items to leadership; Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces; Perform pool maintenance and cleaning; Perform preventive maintenance on guest rooms, public areas, tools and equipment; Program TVs and perform general housekeeping and engineering-related duties; Complete preventative maintenance tasks on property’s systems/functions, clean HVAC units, complete filter changes, check pressure gauges and temperatures; Ensure maintenance areas and tool storage are kept tidy and safe at all times; Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems; Identify, locate, and operate all shut-off valves for equipment and buildings; Perform Engineer on Duty responsibilities, including readings, property walks, and communicating with guests; Ensure compliance with OSHA requirements as well as city, state and/or federal code; Use the Lockout/Tagout system before performing any maintenance work; Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems; Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues; Maintain safe and clear exterior walking areas including landscaping, waste removal, and seasonal management; Attend departmental meetings and training sessions as required; Demonstrate a team-focused attitude and encourage collaboration; Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued; Complete additional projects and daily tasks as assigned by leadership

Requirements

Ability to frequently stand, walk, sit, stoop, twist, push, pull, and use power and hand tools; Ability to lift or move up to 50 pounds and occasionally lift to 75 pounds; Ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property; Knowledge of proper chemical handling and disposal; Strong communication, organizational, and problem-solving skills; Sincere enthusiasm for the role and passion for property maintenance; Must know how to prioritize, delegate, and respond in a timely fashion; Able to work under pressure, multi-task, and stay focused while maintaining hospitality; Successful completion of satisfactory background check; Flexible schedule - Willing and able to work shift duties that may include evenings, nights, overnights, weekends, and holidays; Display solid knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, patching walls, painting, wall vinyl replacement, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management; Display ability to perform Engineer on Duty responsibilities, including readings, property walks, and communicating with guests; Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems; Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code; Use the Lockout/Tagout system before performing any maintenance work; Thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues

Nice to have

1-2 years of engineering support experience in hospitality is preferred