Malaysia: Hiring Consultant - Customer Service

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Requirements

Mandarin/CantoneseSpeaker with basic English communication skills.; Good Customer Service skills to help customers; Excellent spoken and written communication; Strong interpersonal skills including proven rapport-building and sales techniques; MUST be willing to work in Malaysia