Manager, Client Services

We are currently looking for a Manager who will lead the development of Digital media Planning and oversee high-level client engagements. The candidate will be responsible for driving strategic initiatives, mentoring teams, and ensuring seamless collaboration across all Strategic Units to deliver impactful media solutions and maintain smooth functioning of processes.

Responsibilities

Complete knowledge of relevant categories; Understanding of the various agency functions; Understanding of client working style and deliver on day-to-day requirements; Build relationships with key decision makers within the current pipeline; Demonstrate good understanding of clients’ business and challenges and apply knowledge in campaign strategy and recommendation; Build good relationships with clients, internal and external stakeholders, and partners; Proactively drive business initiatives and response to client requirements & briefs; Understand client’s business and work accordingly; Ability to start leading long-term and short-term media planning for the client; Establish strong team and client relationships and receive great feedback; Be the source of what’s new and emerging in media & technology to deliver new and innovative client solutions; Challenge briefs and evolve strategies to ensure client KPIs are hit; Planning & Strategy: Ensure holistic thinking is carried across channel planning and outcomes that can be clearly measured

Requirements

At least 3 years’ experience in Digital media Planning / Strategy / execution / account planning; Comfortable making & presenting annual, quarterly media strategy & plans; Experience of various responsibilities within the media ecosystem; Knowledge of Digital marketing; Go getter attitude; Data analytics; Communication skills; Good logical reasoning; Attention to detail; Integrity; Empathy; Aptitude & dare for innovation; Working knowledge of digital tools (COMSCORE, Similarweb, Google trends, etc)

Nice to have

Knowledge of Offline marketing

Benefits

Competitive medical; Group retirement plans; Vision insurance; Dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days; Employee resource groups; Frequent in-office events