Manager - Facilities Management

Responsibilities

Oversee daily operations across multiple warehouse and factory sites to ensure all facilities are operated in accordance with company standards and client expectations; Manage and supervise outsourced vendors providing technicians, cleaning, and security services; ensure performance meets contractual KPIs and operational standards; Create detailed operating procedures, including maintenance schedules, emergency response plans, cleaning protocols, and system user manuals; Conduct weekly site inspections or ad-hoc checks as needed to resolve issues arising from daily operations; Identify and resolve technical defects or on-site issues in a timely and cost-effective manner; Represent the company in liaising with government authorities on case-by-case and annual matters related to facility operations, compliance, and infrastructure; Support negotiation and ongoing administration of Operations and Maintenance (O&M) contracts; Enforce internal and client-specific policies, procedures, and site rules among contractors and staff; Ensure compliance with local regulations related to industrial property maintenance, fire safety, and environmental standards; Act as main point of contact for tenants regarding facility-related issues; Collaborate with local authorities, service subcontractors, and consultants to ensure service continuity and compliance; Support tenants with defect resolution, fit-out coordination, renovation activities and project handover; Coordinate closely with Asset Management team to support cost-saving initiatives and asset enhancement projects; Collaborate with Customer Service and Leasing teams to resolve tenant complaints and manage service expectations; Provide technical input and support for new project launches, handover, and warranty management

Requirements

Bachelor’s degree in Mechanical or Electrical Engineering; Good English communication skills both oral and written; MS office, AutoCAD; At least 7-year of experience in technical fields of equipment operation/maintenance and exposure to projects; Use to work in Facility management team or involve in it; High ethical standards, exposure on the field of facilities operation and maintenance; Strong common sense easily identifies priorities and flexible to changes; Superior/respected customer-oriented behavior, familiar with a general factory operation and operation of major equipment and systems such as HVAC system, basic electrical systems, instrumentations and controls; Good and strong leadership, good analytical capability and application on common sense for decision making, technically excellent on root cause analysis approaches and presentation

Benefits

Exposure to one of Vietnam’s leading industrial and logistics real estate platforms; Opportunity to work in a dynamic foreign-invested business environment; Hands-on ownership of facility operations, vendor management, and technical compliance across multiple sites; Collaborative and professional working environment with strong growth potential