Material Handler Operations Lead

At our Memphis distribution center, our employees play a critical role in getting life-saving products out to hospitals, clinics and nursing homes. We’re open 24 hours a day, 5 days a week because the needs of patients can’t wait. The most important aspect of this position is supporting the department Supervisor to ensure team productively executes fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per EVERSANA’s standard operating processes. The position also requires the incumbent to be certified on all EVERSANA Mobile Powered Industrial Vehicles.

Responsibilities

Support the department Supervisor to ensure team productively executes fulfillment functions for order processing, including picking and packing product, manifesting and staging finished shipments per EVERSANA's standard operating processes; Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements, including accurate completion of pre and post lift truck equipment checklists; Adhere to all formal standard operating procedures controlling order fulfillment process and material flow in specialized areas; Participate in problem solving if errors or issues occur with operations processes; Adhere to client specific pack out SOPs; Perform end of shift inventory checks; Notify applicable supervisor or lead of obstacles to successful completion of tasks; Formulate emails to EVERSANA staff; Perform all tasks assigned by Supervisor or Manager; Demonstrate commitment to diversity, equity, and inclusion; Day-to-day oversight of associates in partnership with Supervisor; Drive performance-based culture; Recruit and train as needed to ensure compliance and process is routinely followed

Requirements

High school diploma or equivalent (e.g., GED); 2+ years of experience in a fast-paced, distribution warehouse environment or stock room; Strong verbal communication skills; Strong reading, addition, and subtraction skills needed to manage order specific documentation (a calculator may be used); Ability to follow instructions without deviation; Ability to work the required hours (expect 40hrs/week), in addition to overtime (as needed); Certification on all EVERSANA Mobile Powered Industrial Vehicles (Forklift, Cherry/Order Picker, Dock Stocker, Electric Pallet Jack, and Bendi Forklift); Walking or standing at a minimum of 80% of the shift; Lifting up to 50 pounds

Nice to have

3+ years of experience in a fast-paced, distribution warehouse environment with 2+ years of team lead or supervisor experience; 1+ years of experience in a pharmaceutical or medical warehouse environment; 1+ years of forklift operation experience or equivalent certification; Demonstrated ability to independently problem-solve small to medium warehouse operations issues; Previous experience coaching and training associates to ensure compliance with SOPs and meet productivity goals; Bilingual (English/Spanish) communication skills (written and verbal) are a plus

Benefits

Climate controlled environment; Biweekly payroll; Medical/Dental Plans; Yearly Merit/Performance Incentives; Tuition Reimbursement; 401K Plans; Company Issued Uniforms