Medical Assistant

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Responsibilities

Prepares patients for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements, recording chief complaint and documenting pain scores; Reports changes in patient condition to the clinician; Assists providers with exams and minor in-office procedures, including blood pressure, respiration, heart rate/pulse and temperature, phlebotomy, ear irrigation and EKGs; Acts as chaperone as needed; Coordinates and manages patient care, including pre-certifications, referrals, authorizations, prescriptions and scheduling; Communicates test results to patients; May administer medications per established policies or as directed; Provides clerical support, patient notifications and medical record documentation, including billing information; Maintains a clean, functional environment, including cleaning and disinfecting equipment and exam rooms, and following OSHA guidelines; Performs basic equipment maintenance and coordinates repairs; Orders supplies and medications and stocks patient care areas; Develops and maintains effective communication with internal and external customers; Completes onboarding and orientation activities, including simulation training; Works under the direct supervision of providers and interacts with staff, physicians, patients, families and external contacts

Requirements

High school diploma/GED or equivalent working knowledge; Completion of a Banner approved medical assistant training program that also meets state defined regulations; MA Diploma (Accredited MA School); Active Medical Assistant Certification (RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT); BLS Provider (In Person, Banner Approved), certification required upon hire; Strong computer skills, including the ability to work with medical software; Exceptional interpersonal and communication skills; Ability to manage multiple changing priorities in an effective and organized fashion

Nice to have

MA National Certification from AAMA, AMT, NCCT or NHA; Experience with office medical procedures and treatments; Knowledge of insurance and managed care operations; Experience with EMR and scheduling software; Additional related education and/or experience

Benefits

$2,000 sign-on bonus (Certified only; 12-month commitment; $1,000 paid after starting at 30-45 days and $1,000 at the 12-month mark); $80 allowance for scrubs within the first 45 days of hire