Member Experience Associate -Austin

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Austin, TX. As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office.

Responsibilities

Prepare the office for the day, including brewing coffee, setting out breakfast, and stocking shared amenities; Manage inventory and order the location's supplies; Build events and design signage; Add new members into multiple systems so their first day is seamless; Assist members with IT or wifi issues; Participate in local marketing events to inform prospective members about flexible solutions; Take tours of the office while the Member Experience Manager assists other potential members

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs; Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day; Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.; Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment; Ensure work areas are kept in a sanitary condition and all safety protocols are followed

Benefits

Fixed hours; Commuter Stipend of $150 / quarter; Travel stipend $150 / annually (after 90 days); End of Year Bonus of $1500; Sick pay as required by law; Benefits bundle through Sequoia; Heavily subsidized healthcare plans; Generous paid time off; Wellness programs; Professional development grants; 401k plan