MLR Content Library Specialist

The MLR Content Library Specialist is the custodian of the claims, content, and metadata ecosystem within the MLR platform (e.g., Aprimo). This role is responsible for ensuring that promotional content is governed, reusable, searchable, and compliant by design through the use of structured claims, validated references, and standardized taxonomies. This is a hybrid role combining content governance, data stewardship, and platform operations.

Responsibilities

Own and manage the centralized claims and messaging library; Maintain one-to-many relationships between claims and variations to ensure consistency across assets; Define and maintain metadata frameworks; Manage citation libraries and reference linking; Maintain the central repository of approved content as the single source of truth; Partner with MLR teams to ensure workflows are configured with appropriate claims, metadata, and approval logic; Collaborate with MarTech and IT teams to align MLR platforms with DAM, project management tools, CRM platforms, and downstream activation systems; Track metrics including claims reuse rate, content approval cycle time, and compliance issues

Requirements

Experience in MLR, regulatory review, or content compliance processes, preferably within healthcare, pharmaceutical, or other regulated industries; Hands-on experience with MLR platforms or DAM systems such as Aprimo, Veeva, or Adobe Workfront; Strong understanding of claims and references management, content lifecycle and approval workflows, and metadata and taxonomy design; Experience working with cross-functional stakeholders across Medical, Legal, Regulatory, and Marketing functions; Familiarity with MarTech ecosystem integrations, including DAM, CRM, and project management platforms such as Asana; Analytical mindset with the ability to track and interpret workflow and content performance metrics; Comfortable supporting US-region stakeholders and working a shift aligned to US time zones (3:00 PM – 12:00 AM IST); Claims & Content Governance Expertise; Metadata & Taxonomy Design; MLR Workflow & Platform Proficiency