NOC Engineer - Baghdad

We harness ISP technology in a way that delivers both speed and reliability – consistently. As an Internet Services Provider licensed by ITPC MOC (Ministry of Communication) that has operated since 2009 we’ve built up a reputation that today, proudly proceeds us – boasting a growing client base of businesses whose existence relies upon the service that we provide

Job Description Support the Network/Solution Architects by monitoring, supporting, configuring, implementing, testing, and documenting network management solutions in line with the Network .

Responsibilities

Fault Alarm Management; Issuance of trouble tickets and SMS notifications regarding service-affecting faults to concerned personnel.; Make various reports based on network KPI.; Route Cause Analysis of different incidents.; Complete monitoring of all the routes and trunks on the same network and other operators, for an efficient management of the subscriber traffic.; Follow up different types of work orders based on network modifications.

Requirements

Bachelor Degree of Software Engineering or Communication Engineer.; 1- 1 year experience in telecom industry.; 2- Good experience with Monitoring tools (PRTG , Zabbix and EMCO).; 3- Good experience with wireless links configuration and troubleshooting (Mikrotik , Airfiber and Mimosa).; 4- Good knowldge with Netowrk routing protocols (OSPF , BGP , IS-IS , Static).; 5- Good knowldge with Netowrk trouble shooting.; 6- Good communication skills with the customers and Teams.