NRS ACCOUNTS RECEIVABLE / COLLECTIONS REPRESENTATIVE

IDT GT is looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently and as part of a team.

Responsibilities

Monitor accounts to identify outstanding debts; Investigate historical data for each debt or bill; Find and contact clients to ask about their overdue payments; Take actions to encourage timely debt payments; Process payments and refunds; Resolve billing and customer payment issues; Reconciliation skills to analyze customer ledger and identify patterns of payment behavior by collating and comparing invoices and receipts to identify incomplete payments and delinquencies and ensure reduced potential for losses; Update account status records and collection efforts; Report on collection activity and accounts receivable status

Requirements

Proven experience as a Collection Specialist or similar role; Knowledge of billing procedures and collection techniques (e.g. skip tracing); Working knowledge of MS Office and databases (Excel is a must); Comfortable working with targets; Patience and ability to manage stress; Excellent communication skills (written and oral); Skilled in negotiation; Problem-solving skills; High school diploma; Self-Control; Stress Tolerance; Dependability; Integrity; Attention to Detail; Achievement/Effort; Persistence; Independence; Cooperation; Initiative; Adaptability/Flexibility; Analytical Thinking; Concern for Others; Leadership; Social Orientation; Innovation

Nice to have

Associate's/Bachelor's degree is a plus

Benefits

Competitive salary; Bonuses; A great and positive workplace; Parking Subsidy; Life and Medical Insurance; Benefits and Discounts; Growth opportunities; All law benefits (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)