Nutrition and Formula Technician

Performs a variety of tasks that relate to the preparation and delivery of human milk and infant/pediatric formula and transfer of information concerning patient formula orders. Technicians must adhere to all food safety/sanitation regulations and standards established by the hospital and regularity agencies. The technician is responsible for the safe and effective operation of equipment needed to prepare infant/pediatric feedings and maintain sanitation in the preparation room. Processes human milk/formula orders and maintains temperature records. Performs required quality assurance monitoring activities.

Responsibilities

Processes orders or dispense human milk/formula orders requests through the computer system; Prepares human milk/formula orders per recipe or registered dietitian nutrition instruction; Reports discrepancies in feeding orders to the supervisor or RDN; Adheres to all food safety/sanitation procedures in the human milk and formula center; Operates and maintains automated systems or technology that is part of the human milk/formula preparation process; Performs formula area inspections for quality assurance; Monitors inventory levels consistent to meet patient care needs; Stocks human milk and formula center appropriately; Rotates stock effectively, checking expiration dates; Ensures proper storage requirements for formulas and human milk; Utilizes human milk/formula delivery systems efficiently; Responds to urgent requests for human milk or formula delivery; Triages phone calls and handles human milk/formula requests appropriately; Communicates with supervisor, patient care areas and RDNs regarding problems; Treats all information and data within the scope of the position with appropriate confidentiality and security; Attends mandatory meetings and in-service education programs

Requirements

High School diploma or equivalent and 3 years of relevant experience required; Or equivalent combination of education and experience; At least eighteen years of age at the time of application required; Be of good moral character including application of ICARE values required; Ability to perform necessary math skills, understand and calculate weights and measure required; Demonstrated computer experience; demonstrated strong communication skills required; Demonstrated ability to operate functions and document in the electronic medical record required; Active certification from a nationally accredited infant formula technician certification program. Maintenance of ongoing education requirements within 1 year required

Nice to have

6 months customer service experience in the healthcare industry with patient interaction; 1 year of pharmacy experience; 3 years of healthcare-related experience; Associates degree; 2 years of college completed; 1 year of college experience if currently enrolled in a health science-related Bachelor's (or higher degree level) program; DTR - Dietetic Technician, Registered upon hire; PHAR-C - Certified Pharmacy Tech upon hire