Nutrition & Formula Tech I

Performs a variety of tasks that relate to the preparation and delivery of human milk and infant/pediatric formula and transfer of information concerning patient formula orders. Technicians must adhere to all food safety/sanitation regulations and standards established by the hospital and regularity agencies. The technician is responsible for the safe and effective operation of equipment needed to prepare infant/pediatric feedings and maintain sanitation in the preparation room. Processes human milk/formula orders and maintains temperature records. Performs required quality assurance monitoring activities.

Responsibilities

Prepares and delivers human milk and infant/pediatric formula; Transfers information concerning patient formula orders; Adheres to food safety/sanitation regulations and standards; Operates and maintains equipment for preparing infant/pediatric feedings; Processes human milk/formula orders and maintains temperature records; Performs quality assurance monitoring; Prepares human milk/formula orders per recipe or RDN instruction; Reports discrepancies in feeding orders; Manages inventory and stock rotation; Ensures proper storage requirements; Utilizes delivery systems including pneumatic tube and hand-delivery; Responds to urgent requests for milk/formula delivery; Triages phone calls and refers clinical decisions to RDN; Complies with HIPAA; Attends mandatory meetings and in-service education programs

Requirements

High School Diploma or Equivalent; Be at least eighteen years of age at the time of application; One of the following: at least 1 year of pharmacy experience, three or more years of healthcare related experience, Associate's degree or completed 2 years of college, 1 year of college experience and currently enrolled in a health science-related BS or higher degree program, Certified Diet Tech - DTR, or Certified Pharmacy Tech; Be of good moral character including application of IICARE values; Able to perform necessary math skills, understand and calculate weights and measures; Demonstrated computer experience; Demonstrated strong communication skills; Demonstrated ability to operate functions and document in the electronic medical record; Active certification from a nationally accredited infant formula technician certification program within 12 months of hire and maintain ongoing education requirements

Nice to have

6 months customer service experience, preferably in healthcare industry with patient interaction