Observability Engineer

We are seeking an experienced and passionate Observability Engineer to join our team in Thailand. The ideal candidate will be responsible for the end-to-end management of our observability platforms, ensuring optimal visibility into our systems and applications. The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Responsibilities

Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management; Deploy and configure OpenTelemetry Collectors for metrics and traces collection, as well as Splunk forwarders for log ingestion; Provide user support and conduct training sessions to promote good observability practices and maximize the value derived from Splunk solutions; Ensure that observability systems and practices comply with PCI DSS regulations; Design and develop Python applications, add-ons, or custom integrations to extend Splunk Observability capabilities; Act as a Subject Matter Expert (SME) on observability topics, proposing complementary solutions (e.g., ELK, Grafana) when appropriate; Work closely with various internal teams to integrate data sources, build relevant dashboards, configure effective detectors, and set up alerts

Requirements

Bachelor's or Master's degree in Computer Science, Software Engineering or related field; At least 5-7 years of experience in observability or monitoring engineering; Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log; Proficiency in OpenTelemetry Collector deployment & configuration; Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus; Experience with AWS cloud services, particularly in logging and storage; Strong knowledge of Linux operating systems in both on-premise and cloud environments

Nice to have

Splunk O11y Cloud Certified Metrics User certification; Splunk Cloud Certified Architect certification