患者解决方案及诊断主管/专员

We are seeking a Patient Solutions & Diagnosis Supervisor to support the execution of patient solution and diagnosis initiatives within the lung cancer area. This role will work closely with internal cross-functional teams and external partners to address patient needs, improve patient awareness, and support access to care. The successful candidate will contribute to PSP data tracking and insight generation, help translate patient insights into practical recommendations, and support the continuous optimization of lung cancer patient programs under the guidance of the team lead.

Responsibilities

Support the execution of lung cancer patient solution programs to address patient needs and improve patient experience; Provide practical recommendations based on patient insights and program data to support program owners and business teams in continuous improvement; Coordinate cross-functionally with medical, marketing, digital, and field teams to ensure effective implementation of lung cancer patient initiatives; Support the integration of patient insights into lung cancer patient programs to improve execution quality and support data-driven decision-making; Ensure compliant execution of patient-related activities in alignment with company policies, standard operating procedures (SOPs), regulatory guidelines, and corporate values; Assist in managing partnerships with external patient organizations, academic associations, and service partners to strengthen lung cancer patient support initiatives; Represent the patient perspective by collecting feedback from stakeholders and supporting the development of meaningful solutions that enhance the lung cancer patient experience

Requirements

Bachelor’s degree required; 3+ years of experience in the healthcare or pharmaceutical industry; Basic understanding of data analysis, patient insights, and customer analytics; Ability to generate initial insights from patient and program data and support recommendation development for program owners and business stakeholders; Strong execution and problem-solving skills; Strong commitment to integrity, compliance, and ethical business practices; Demonstrated ability to support project execution, coordinate multiple stakeholders, and work effectively in a dynamic environment; Good communication and coordination skills

Nice to have

A background in commercial, pharmaceutical, healthcare, or related fields is preferred; Experience in oncology, patient programs, or commercial roles is a plus; Proficiency in English communication is preferred