Operations Engineer

Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back. We're hiring an Operations Engineer — the first builder in Iru's Operations function, reporting to the Head of Operations. This role sits at the intersection of business operations and engineering.

Responsibilities

Design, build, and maintain integrations and automations across our internal stack so data moves between systems instead of through people; Write real code where the tooling runs out — scripts, services, jobs; Build internal applications people actually use; Put AI where it earns its place — agents and model-driven steps inside real workflows; Own automation quality end to end: logging, error handling, monitoring, retries, secrets management, and clear ownership when something breaks; Build human approval steps into anything touching money, access, or the ledger; Partner with Data and Engineering on pipelines, source-of-truth definitions, and reporting people actually trust; Sit with the people doing the work today, map what actually happens, and find the steps that shouldn't need a human; Redesign workflows alongside the people who own them; Evaluate and select new tooling when buying beats building, and own how it lands; Baseline the before state, instrument the after, and report the delta honestly — including when something didn't pay off

Requirements

2+ years building and scaling operations with a technical skew; Something you built that runs without you; Python and SQL, hands-on; Integration fundamentals — REST APIs, webhooks, JSON, auth patterns — and the ability to debug a broken integration from logs and API responses rather than filing a ticket; You build with AI, not just alongside it; You've built internal applications — not only scripts, things with a user on the other end; Enough business literacy to pick the right problems; The ability to change other people's processes without alienating them; A tolerance for unglamorous work

Nice to have

ERP implementation or migration experience, at any level of involvement; Workflow automation platforms (Workato, Zapier, Make, n8n), ETL tooling, dbt, version control; Internal app frameworks — Retool, Streamlit, Appsmith, or you just build the thing in React and ship it; Agent frameworks, LLM APIs, retrieval, or eval tooling used in anger rather than in a side project; Experience in a SOC 2 or ISO 27001 environment, or with audit evidence and access reviews; You've been an early hire into a function that didn't exist yet

Benefits

Competitive salary; Hybrid work environment (3 days in office per week); 100% individual and dependent medical + dental + vision coverage; 401(K) with a 4% company match; 20 days PTO; Iru Wellness Week the first week in July; Equity for full-time employees; In-office lunch stipend provided; Up to 16 weeks of paid leave for new parents; Paid Family and Medical Leave; Modern Health mental health benefits for individuals and dependents; Fertility benefits; Working Advantage employee discounts; Onsite fitness center; Free parking; Exciting opportunities for career growth