Operations Support Specialist

The Operations Support Specialist performs a variety of tasks, such as handling incoming insurance documents. They exhibit flexibility by assisting in various functions that may entail changing responsibilities. This is an onsite position located in Eden Prairie, MN. Position Type/Expected Hours of Work: 20 hours per week - hours must be between 7:00 am and 3:30pm M-F. Physical Demands: standing, sitting, walking, using hands and fingers, verbal communication and active listening; occasional lifting of up to 32 pounds; moderate noise levels.

Responsibilities

Perform process physical client insurance documents; Handle documents according to client and company guidelines; Operation, troubleshooting and basic maintenance of office machines as needed (Opex Mail Extractor and Opex Mail Extractor/Scanner); Consistently achieve departmental standards of productivity and accuracy; Maintain the security and confidentiality of the facility, computer system, programs, customer and client information

Requirements

High School Graduate or General Education Degree (GED) plus at least one-month related experience, or equivalent combination of education and experience; Ability to speak, read and understand English

Nice to have

Ability to type and use a 10 key; General knowledge of Database software, Internet software, Spreadsheet software and Word Processing software; Exceptional communication skills; Strong problem solving and decision-making skills; Team player

Benefits

Medical/Rx; Dental; Vision; Life Insurance; Disability Insurance; ESPP; 401k; Student Loan Assistance; Tuition Reimbursement; Free Mental Health & Enhanced Advocacy Services; Paid Time Off; Holidays; Preferred Partner Discounts