Operator I - Warehouse

Responsibilities

Liaise with Inbound Freight companies to book the receipt of inbound stock in an organized manner; Receiving Ambient and cold chain product and checking for obvious damages; Maintain all stock location numbering, sections; Proficient experience in an inventory management system; Inbound Receiving and put away; Stock replenishment; Waving of orders, Pick/Pack, Invoice and consignment; To lift, maneuver and load various types of products (of various weights) as required and in accordance with manual handling procedures; To ensure that pathways used for maneuvers are kept clear of any obstructions to ensure the safe and smooth transition of the product; Stock picking and order completion; Comply with World Courier Standard Operating Procedures; To train, retain and motivate staff within a team based management culture; Proactively motivate your teams to ensure targets and deadlines are clearly understood and are being achieved and act as an immediate point of reference for problems; To communicate and liaise with, and escalate issues to fellow managers, management and internal and external service providers where necessary; To contribute towards the improvement of processes, methods of operating and practices; Complete weekly/monthly statistic reports, ensuring all MHE servicing and maintenance is up to date; Work Health & Safety oversight of warehouse; Maintain clean and organized warehouse

Requirements

Minimum 5 years of warehouse experience; Minimum 2 years of supervisory experience; Experience in receiving/put away, inventory/replenishment, pick/pack process from waving order to completion, booking of transport for cold chain orders for re-fridge transport; Understanding the sensitivity of handling pharmaceutical products and working with and reviewing Standard Operating Procedures; Current forklift license - counter balance and electric reach trucks; Experience in Warehouse Management Systems; Excellent interpersonal relationships; Be able to take initiatives and responsibilities; Significant customer service and/or operations experience; An understanding of Imports and Exports processes and statutory requirements; Sound experience using the Microsoft Office Suite, including Word, Excel and Outlook; Strong interpersonal and communication skills; Sound level of numeracy and demonstrated attention to detail; Strong time management and organizational skills; Sound written and verbal communication skills; Problem solving skills; Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands; A calm and customer focused approach; Ability to use initiative