Optician I

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include: Review Physician’s prescriptions and orders based on medical charts; Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences; Provide honest but compassionate feedback about aesthetic choices in frames; Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires; Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety; Communicate with physician with questions or concerns about prescriptions and other eye-related issues; Perform adjustments and repairs of eyewear; Place optical orders with a general understanding of insurance benefits.

Responsibilities

Ensure that all patients are receiving the best quality of care at all times; Review Physician’s prescriptions and orders based on medical charts; Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences; Provide honest but compassionate feedback about aesthetic choices in frames; Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires; Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety; Communicate with physician with questions or concerns about prescriptions and other eye-related issues; Perform adjustments and repairs of eyewear; Place optical orders with a general understanding of insurance benefits

Requirements

Excellent customer service skills and personal presentation are critical to this role; 0-3 years of experience; Good organizational and multitasking abilities; Coachable-open to feedback and continual improvement; Flexible and adaptable; Professional phone and office etiquette required

Nice to have

Optical experience