Partner Solution Architect - EMEA

As an early member of our Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.

Responsibilities

Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives; Help onboard AI Platform and model updates to strategic partner platforms; Drive enablement at scale across strategic partner technical and sales teams; Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc.; Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer; Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary; Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities; Be the “user zero” to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams; Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability); Guide and support partners and customers in deploying our text completion API into their infrastructure; Work closely with customers and partners to fine-tune models according to their specific requirements; Regularly liaise with the product and technical teams to relay feedback and suggest improvements; Collaborate with Account Executives to ensure that the customer is maximizing the product's potential; Provide post-deployment support, addressing any issues or challenges that arise promptly; Offer recommendations for product optimizations or new features based on customer feedback; Develop custom features for customers as needed

Requirements

Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer); Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution; Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations; Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders; Strong Python development skills with proven ability to integrate data from multiple sources. Working knowledge of cloud architecture and deployment patterns for AI/ML solutions; Experience building enablement assets and driving enablement or evangelism at scale; Track record of managing complex implementation projects from discovery to delivery; Experience running solution design workshops and translating business requirements into technical specifications; Strong stakeholder management skills, including experience working with C-level executives; Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences; Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience); Experience working in a constantly changing environment with multiple internal stakeholders; Demonstrated ability to collaborate with cross-functional teams; Strong written and verbal communication skills in English (fluent)

Nice to have

Track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction; Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message; Other European languages

Benefits

Healthcare coverage; Parental leave; Retirement plans; Relocation support; Wellness programs; Meal and transportation allowances; Other location-specific perks