Partner Success Manager - Unannounced Project

Scopely is looking for a Partner Success Manager to join our unannounced project in Barcelona on a hybrid basis working 3 days a week from the hub.

Responsibilities

Support the full lifecycle of Scopely's relationship with our IP licensing partner for one game project, from onboarding through ongoing delivery; Operate as the connective tissue between an external brand partner and our internal creative teams, ensuring both sides stay aligned, unblocked, and moving; Support the end-to-end relationship with the IP licensor, from regular calls through long-term partnership health; Manage the end-to-end submission pipeline for all IP-driven content; Drive content from initial submission through review, approval, and integration into the game; Embed closely with Leadership, Content, Narrative, and Art teams to keep internal partners informed, aligned, and unblocked; Act as translator between the IP partner's brand requirements and the game team's creative and technical realities; Own and evolve the internal submission tracking framework, sprint structures, and delivery workflows; Maintain accurate, real-time visibility on submission status, approval cycles, and risk areas using JIRA and Confluence

Requirements

Experienced in partner management, production, or a similar relationship-facing role; Proven track record of managing external partner relationships end-to-end, including onboarding, delivery, and ongoing relationship health; Experience operating within externally defined submission or approval processes while owning internal workflow infrastructure; Exceptional communication and follow-up skills — you close loops, you don't leave them open; Natural ability to translate between external stakeholder language and internal creative or technical teams; Strong prioritization and organizational skills; comfortable managing multiple concurrent workstreams with different timelines; Proficiency with JIRA, Confluence, or equivalent project tracking tools; Comfort operating in fast-moving, ambiguous environments where processes are still being built; Experience co-owning conflict resolution with senior stakeholders and navigating competing priorities diplomatically

Nice to have

Background in the games industry, or in adjacent fields such as entertainment, media, or tech platforms; Experience working with IP licensors, brand partners, or rights holders; Familiarity with how licensed IP integrates into a live service game's content pipeline; Experience on a large-scale Strategy, MMO, or live service title; Passion for games and long-term player engagement