Patient Concierge Scheduler

Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you!

Responsibilities

Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction; Maintains designated account folder following departmental expectations; Communicates regularly with assigned referring offices and appropriate sales representatives; Ensures patients have been cleared for specific diagnostic tests; Collect and enter patient demographic and insurance information as needed; Relies on instructions and pre-established guidelines to perform the functions of the job; Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service; Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment; Adheres to policies, procedures, guidelines relative to departmental operations; Other duties as assigned by Manager

Requirements

High school diploma; 2 years of experience in the field or in a related area; Basic computer skills; Knowledge of insurance plans; Knowledge of commonly used concepts, practices, and procedures; Ability to lift and carry up to 40 pounds; Ability to sit for prolonged periods; frequent standing and walking

Benefits

Free whole-body scans to each member; Medical, vision and dental insurance; 401(k) eligibility; Paid holidays plus PTO; Sick Time; Opportunity for growth