Payroll Administrator 3

The Payroll Administrator is responsible for managing the payroll process from start to finish. Duties may include reviewing and auditing timekeeping records to ensure compliance with established standards, handling tax notices, managing state and local registrations, processing tax adjustments, supporting year-end activities, and participating in other projects as assigned.

Responsibilities

Manage the payroll process from start to finish; Review and audit timekeeping records to ensure compliance with established standards; Handle tax notices; Manage state and local registrations; Process tax adjustments; Support year-end activities; Participate in other projects as assigned; Prepare and process exempt/non-exempt (biweekly) multi-state payroll using Workday and OSV; Reconcile payroll from period to period; Calculate and review prorated wages and deductions when necessary; Ensure tax and payroll deduction withholdings are accurate; Possess a solid understanding of Workday retros and their processing; Maintain payroll records in compliance with SOX; Troubleshoot and resolve payroll-related issues including tax adjustments for prior pay periods and years; Consistently demonstrate customer service best practices by promptly addressing all employee inquiries, including tax and W-2 related questions through the ticketing system; Ensure compliance with SLA guidelines by resolving tickets within 24 to 48 hours; Stay current on payroll and benefits legislation; Independently manage all types of tax notices in collaboration with OSV; Exhibit basic understanding of local tax requirements and termination laws across various states; Assist with ad hoc management requests/projects as requested including but limited to year-end and W-2 as needed

Requirements

Payroll processing in Workday; High School Diploma; Five (5) years of payroll experience; Three (3) years of Workday payroll experience; Equivalent combination of education and experience; Ability to clear required background check; Familiarity with payroll processes, policies, and best practices; Experience in using ticketing systems (e.g., Fresh service, Zendesk); Proven ability to prioritize and re-prioritize effectively as business needs evolve; Experience collaborating with a diverse group of stakeholders; Strong interpersonal skills and the ability to interact with all levels of the organization while delivering excellent customer service; Problem-solving and judgment skills, with strong attention to detail; Excellent written and verbal communication skills; Demonstrated commitment to the development and growth of team members; Advanced interpersonal skills and a flexible, business-partner mindset; Strong time management and task management skills; Ability to handle sensitive and confidential information with discretion; Willingness to learn and take on new assignments; Proficiency in Microsoft Office, particularly Excel; Availability to work in the Eastern Time Zone and to work overtime as approved and needed, primarily on payroll days or other key occasions only

Nice to have

Associate or bachelor’s degree in Accounting, Finance or related field; Five (5) years of related experience and/or training

Benefits

Bonus; Health benefits; Retirement contributions; Paid time off