Payroll Tax Specialist

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. As a Payroll Tax Specialist, you play a vital role in the day-to-day execution of Payroll Tax Operations. You’re responsible for managing accurate, compliant filings across all local, state, and federal jurisdictions, while ensuring the integrity of the data that powers those filings. Your work helps reduce risk, build trust, and deliver a seamless experience for our customers.

Responsibilities

Execute and maintain quarterly and annual payroll tax filings across all local, state, and federal jurisdictions; Ensure timely and accurate payments for all assigned states during quarter-end cycles; Accurately process reversals and terminations in a timely manner; Run daily payments and handle check processing to ensure timely remittance to tax agencies; Manage tax ID updates and rate changes; Resolve payroll tax inquiries and issues submitted via internal tickets within SLAs; Triage incoming issues to determine root cause and involve cross-functional teams; Monitor inquiries to identify trends and surface insights; Recommend and implement improvements to existing payroll tax processes and workflows; Maintain up-to-date documentation for assigned states in Confluence; Collaborate with cross-functional teams to implement updates; Identify and escalate risks or blockers to the Pod Lead; Participate in pod meetings, health checks, and retrospectives; Support onboarding and knowledge transfer for new team members; Perform other related duties as assigned

Requirements

2+ years of experience in payroll tax, accounting, or a related finance field; In-depth understanding of local, state, and federal payroll tax processes and compliance; Demonstrated ability to resolve payroll tax inquiries and issues efficiently, meeting SLAs; Tech-savvy, including advanced Excel; Proficient in various software programs and systems, with strong data entry, validation, and troubleshooting skills; Excellent written and verbal communication; Highly organized, detail-oriented, and process-driven, with a strong sense of ownership; Demonstrate knowledge of tax rules and regulations for taxes previously filed and experience managing multi-state tax accounts and familiarity with filing cycles; Organized and adaptable in a fast-paced environment

Nice to have

Multi-state payroll experience (single large employer or multi-employer); APA Fundamental Payroll Certification (FPC); Prior experience with PEOs; Subject matter expertise in quarterly and year-end filing cycles for various taxes and state jurisdictions, including state and local, federal

Benefits

Great benefits; wellness program offerings; company retreats; ability to interact with and learn from leaders in the startup community