Permit Specialist - 100% Remote work

TaxValet is looking for a permit specialist to help our clients eliminate the hassle and risk of sales tax. You’ll be using your project management and attention to detail skills to assist clients with getting set-up within state tax systems quickly. The result being that TaxValet’s filing team is able to pay each clients’ taxes accurately and on time. This will be a highly collaborative role and will involve working with clients, internal teammates, state agencies, and more. The permit specialist will primarily be responsible for opening new sales tax accounts, closing existing sales tax accounts, preparing and sending Power of Attorney forms, and troubleshooting permit issues as they pop up.

Responsibilities

Opening new sales tax accounts; Closing existing sales tax accounts; Preparing and sending Power of Attorney forms; Troubleshooting permit issues; Managing the new permit process and existing permit verification process; Reviewing client information submitted to TaxValet; Applying for sales tax permits and creating access to the Permit account to verify information; Communicating between the client and the state to ensure accurate permit information; Sending and submitting Power of Attorney forms for clients; Working with New Client Onboarding Specialist, Client Tax Specialist and Sales Tax Accountant to close out sales tax permits for clients who no longer need a permit; Communicating and providing ongoing support to new and existing clients during the permit process; Communicating helpful permit or account verification information to assigned Sales Tax Accountant

Requirements

Excellent English proficiency; Experience with project management and / or contract application; Bachelor’s degree in Business courses; Comfortable initiating phone calls, pressing for necessary information and following-up persistently to achieve needed result; Capable of troubleshooting issues and finding solutions as they arise; Comfortable in using different softwares to track projects and client information; Ability to manage multiple projects, and keeps track of project deadlines efficiently; Positive references from past supervisors; High attention-to-detail; Self-starter and shows initiative to get work done even without constant supervision; Excellent time management skills; Eager to learn new skills and technologies

Nice to have

Accounting or finance background

Benefits

43 days off per year (22 holidays plus 21 PTO); 3 additional days off per year to volunteer and serve community; 100% remote work with flexible working hours; Ability to participate in the company profit sharing program the year after hire date; Ongoing training and learning and development opportunities; Continuous education reimbursement program; Growth opportunities and promotion from within; Diverse and inclusive team with regular feedback processes