Pharmacy Intern

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.

Responsibilities

Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs); Applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role; Assisting the pharmacy team to ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and caring service exceeds patient expectations; Operating as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication; Living our purpose by following all company SOPs at each workstation; Following pharmacy workflow procedures at each pharmacy workstation; Contributing to positive patient experiences showing empathy and genuine care; Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history; Taking telephonic prescriptions from the prescriber and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation; Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members; Completing basic inventory activities; Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; Remaining flexible for both scheduling and business needs and voluntarily traveling to stores in the market to work shifts as needed; Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law; Completing additional licensure and training requirements to obtain Technician Immunizer status; Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty; Monitoring for and responding to adverse reactions and reporting adverse reaction events per public health requirements; Reviewing and collecting patient information and tracking and documenting for each applicable patient

Requirements

Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy; Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required; Regular and predictable attendance, including nights and weekends; Ability to complete required training within designated timeframe; Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another to meet patient and business needs; Ability to confirm prescription information and label accuracy, ensuring patient safety; Actively look for ways to help people, and do so in a friendly manner; Notice and understand patients’ reactions, and respond appropriately; Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription; Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options; Be mobile and remain upright for extended periods of time; Lift, scan, and bag items; Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm; Extend hand(s) and arm(s) multiple directions to place, move, or lift items; Control precision; quickly adjust machines to exact positions; Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist; Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts; Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects; Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately; Have the ability to receive detailed information through oral communication; Any additional tasks as directed by Supervisor or Manager

Nice to have

1+ years of related work experience in pharmacy, retail, medical, or customer service setting; Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function; Ability to work in home store, and across the market in other locations, to meet business needs; Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

Benefits

dental; vision; wellness resources; employee discounts; access to certain voluntary benefits; other programs