Pharmacy Technician

Partnering with Aquent, a leading organization in the healthcare sector, we are seeking dedicated professionals to join a team committed to delivering essential health services and innovative solutions. This company plays a vital role in patient well-being and community health, making a tangible difference in countless lives every day. Are you ready to be at the heart of patient care? We are looking for a proactive and detail-oriented individual to step into a crucial role that directly supports the seamless delivery of vital medications. In this position, you’ll ensure that patients receive their prescriptions accurately and efficiently, contributing significantly to their health outcomes and overall satisfaction. Your expertise will be instrumental in navigating complex processes and providing exceptional service, directly impacting the lives of individuals and the health of communities.

Responsibilities

Proactively manage prescription exceptions, meticulously resolving claim rejects and facilitating essential communication with members and healthcare providers to ensure continuous care; Accurately input critical member demographic and prescription details into advanced data processing systems, maintaining the integrity and precision of patient records; Investigate and adeptly resolve complex insurance billing challenges and address escalated member inquiries, ensuring smooth financial processing and patient satisfaction; Serve as a vital link, escalating prescription-related questions to Pharmacists for expert interpretation and guiding the appropriate processing steps; Engage with patients and physicians through inbound and outbound calls, providing compassionate support and clear information regarding their prescriptions; Undertake additional responsibilities as needed to support the efficient operation of pharmaceutical services

Requirements

Be authorized to work in the United States; Not require sponsorship of any kind for the duration of the assignment; Be able to work on a W-2 basis (C2C or 1099 not permitted); Be able to work either schedule: Sunday, Wednesday, Thursday, and Friday: 3:30 PM – 1:30 AM or Sunday, Monday, Tuesday, and Thursday: 5:00 AM – 3:00 PM; Have a valid Pharmacy Technician or Pharmacy Technician Trainee License; High School diploma or equivalent; 2-4 years of hands-on experience in a pharmaceutical support role; Current Pharmacy Registration and Certification, as mandated by operational state regulations; Proficiency in basic computer applications

Benefits

Health benefit contributions; Retirement plans with match; Flexible spending accounts