Plumbing Service Technician

We're looking for an experienced Plumbing Service Technician who thrives in a consultative, customer-first environment. In this role, you'll diagnose plumbing issues, educate homeowners, and present Good, Better, Best repair and replacement options that allow customers to make informed decisions for their home and budget. This is more than a service position—it's an opportunity to build long-term customer relationships while maximizing your earning potential through uncapped commission opportunities.

Responsibilities

Diagnose, troubleshoot, repair, and replace residential plumbing systems and fixtures; Deliver an exceptional customer experience by educating homeowners on the condition of their plumbing systems; Present Good, Better, Best repair and replacement options that empower customers to choose the solution that best fits their home and budget; Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventative maintenance; Perform repairs in compliance with all local plumbing codes and company quality standards; Complete accurate estimates, invoices, and service documentation using mobile technology; Maintain a clean, organized company vehicle and professional appearance; Participate in ongoing technical and sales training to continually improve your skills and income potential; Consistently achieve individual performance, customer satisfaction, and sales goals

Requirements

2+ years of residential plumbing service experience with strong diagnostic and troubleshooting skills; Proven ability to educate homeowners and present Good, Better, Best repair and replacement options; Strong customer service, communication, and relationship-building skills; Ability to identify additional service opportunities while maintaining a customer-first approach; Knowledge of local plumbing and mechanical codes; Comfortable using tablets and mobile software to complete estimates and service documentation; Valid driver's license with a clean driving record; Self-motivated, dependable, and able to work collaboratively with team members; Committed to delivering exceptional workmanship and an outstanding customer experience on every service call

Nice to have

Journeyman plumbing license

Benefits

Competitive base pay with commissions for high earning potential; Company vehicle, tools, iPhone, iPad, and uniforms; Medical, dental, and vision insurance; 401(k) with company match; Company paid life insurance; Paid time off and holidays; Company food trucks and team events; Ongoing training and career advancement opportunities; Competitive pay and great work environment