POOL & BEACH - Server

We are looking for a highly motivated, customer focused Pool & Beach Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Responsibilities

Proactively approach and acknowledge guests within the assigned service zone; Maintain continuous coverage of the assigned pool or beach section; Explain food and beverage menus and make recommendations; Take and enter orders accurately and promptly; Deliver food and beverages to the correct guest location; Maintain knowledge of guest location, chair, umbrella, cabana, or designated service-area numbering; Check guest satisfaction and provide continuous follow-up; Remove used food and beverage items and maintain clean guest areas; Follow responsible alcohol service requirements at all times; Verify identification as required; Process all payments and room charges accurately; Maintain control of assigned checks and transactions; Follow established procedures regarding glassware and approved containers in pool and beach areas; Maintain awareness of environmental and safety conditions affecting service; Communicate service delays, unavailable items, weather concerns, or guest issues promptly; Assist with maintaining service stations and required operating supplies; Support Wet Bar, Kayak Sunset Bar, La Mina, pool operations, beach operations, or other designated F&B areas based on operational needs; Perform other reasonable duties as assigned

Requirements

Highly motivated and customer focused; Quick on your feet and engaging attitude; Strong communication and sales skills; Ability to work outdoors for extended periods; Must meet applicable requirements for serving alcoholic beverages

Nice to have

Previous high-volume restaurant, resort, pool, or beach service experience

Benefits

Comprehensive training and development programs; Opportunities for growth at every level; Opportunity to collaborate with experienced leaders; Supportive and engaging environment