POOL & BEACH - Server

We are looking for a highly motivated, customer focused Pool & Beach Server to join our team! Pool & Beach Server provides food and beverage service to guests throughout designated outdoor recreation areas while maintaining attentive service, accurate transactions, and resort presentation standards in an outdoor environment. This individual will need to be quick on your feet and have an engaging attitude.

Responsibilities

Proactively approach and acknowledge guests within the assigned service zone; Maintain continuous coverage of the assigned pool or beach section; Explain food and beverage menus and make recommendations; Take and enter orders accurately and promptly; Deliver food and beverages to the correct guest location; Maintain knowledge of guest location, chair, umbrella, cabana, or designated service-area numbering; Check guest satisfaction and provide continuous follow-up; Remove used food and beverage items and maintain clean guest areas; Follow responsible alcohol service requirements at all times; Verify identification as required; Process all payments and room charges accurately; Maintain control of assigned checks and transactions; Follow established procedures regarding glassware and approved containers in pool and beach areas; Maintain awareness of environmental and safety conditions affecting service; Communicate service delays, unavailable items, weather concerns, or guest issues promptly; Assist with maintaining service stations and required operating supplies; Support Wet Bar, Kayak Sunset Bar, La Mina, pool operations, beach operations, or other designated F&B areas based on operational needs; Perform other reasonable duties as assigned

Requirements

Highly motivated; Customer focused; Quick on your feet; Engaging attitude; Strong communication and sales skills; Ability to work outdoors for extended periods; Must meet applicable requirements for serving alcoholic beverages

Nice to have

Previous high-volume restaurant, resort, pool, or beach service experience

Benefits

Comprehensive training and development programs; Career growth opportunities; Supportive and engaging environment