Pool Server/Bartender (Seasonal)

The Pool team at Rosewood Mansion on Turtle Creek is dedicated to creating exceptional outdoor guest experiences through attentive service, hospitality, and teamwork. Reporting to the Manager, this role works closely with pool attendants, food and beverage colleagues, and hotel leadership to ensure every guest enjoys a seamless and memorable poolside experience. As a Poolside Server/Bartender, you will play an essential role in delivering outstanding food and beverage service in a luxury hospitality environment. You will create memorable guest experiences by providing personalized service, preparing beverages, maintaining a clean and welcoming pool area, and ensuring all service standards and regulatory requirements are met.

Responsibilities

Deliver exceptional food and beverage service to poolside guests, ensuring orders are served accurately and promptly; Provide knowledgeable recommendations on food and beverage offerings while anticipating guest needs and preferences; Prepare and serve alcoholic and non-alcoholic beverages in compliance with TABC regulations and company standards; Process guest payments accurately using the POS system and maintain proper cash-handling procedures; Build meaningful guest relationships through personalized, attentive, and professional service; Maintain the cleanliness and presentation of the pool deck, service stations, towels, and guest areas; Uphold hotel standards for appearance, professionalism, and service excellence at all times; Collaborate with colleagues to create a seamless, safe, and enjoyable guest experience

Requirements

Experience delivering food and beverage service in a fast-paced hospitality environment; Excellent guest service skills and enjoy building rapport with guests through personalized interactions; Comfortable handling cash transactions and accurately processing payments through POS systems; Communicates clearly and effectively with guests, managers, and team members; Can prioritize multiple tasks while maintaining attention to detail, accuracy, and professionalism; Hold or able to obtain required alcohol service certification and maintain compliance with responsible beverage service practices; Comfortable working outdoors in varying weather conditions and can safely meet the physical demands of the role; Able to speak, read, and write English

Nice to have

Bartending experience; Additional language skills

Benefits

Medical coverage; Retirement benefits; Paid time off; Complimentary room nights; Learning and development opportunities; Global career opportunities; Industry-leading paid parental leave