Porter

Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Duties and Responsibilities

Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

Guest Assistance

- Welcome guests warmly upon arrival and assist with unloading luggage.
- Safely transport luggage to and from guest rooms, suites, or vehicles.
- Provide directions and information about resort facilities, services, and local attractions.

Guest Service Excellence

- Respond to guest requests and queries promptly, ensuring satisfaction.
- Offer assistance with mobility devices such as wheelchairs, strollers, or carts.
- Collaborate with other departments to accommodate special guest requests.

Safety and Security

- Handle guest luggage and property with care, ensuring no damage or loss occurs.
- Maintain awareness of resort security procedures and report any suspicious activities.
- Adhere to health and safety standards during all tasks.

Responsibilities

CANDIDATE PROFILE; Assist with valet parking services, if applicable, by parking and retrieving guest vehicles.; Deliver packages, messages, or amenities to guest rooms in a timely manner.; Assist with setting up or breaking down event spaces, as needed.; Maintain cleanliness and orderliness of the lobby, entrances, and surrounding areas.

Requirements

Middle or Secondary Education + Additional training or certificates in the relevant field.; A minimum of 1 year of experience in hotel industry.; Proven experience working in a top luxury resorts.; Cleaning expertise.; Physical stamina.; Attention to detail.; Time management.; Interpersonal skills.; Fluency in English and another language, written and verbal communication.; Knowledge of a third language is a plus.