Portfolio Community Manager - San Diego

As a Portfolio Community Manager I, you'll oversee a portfolio of homeowner associations, serving as a trusted partner to Board members, homeowners, and vendors. You'll help ensure communities operate smoothly while delivering the exceptional service Action is known for.

Responsibilities

Community Management: Manage the day-to-day operations of assigned homeowner associations, ensuring communities are well-maintained and operating in accordance with governing documents; Board Relations: Build strong relationships with Board members, provide guidance on community matters, and assist with implementing Board decisions; Financial Oversight: Assist with developing and monitoring association budgets, reviewing financial statements, and supporting responsible financial management; Vendor Management: Coordinate with vendors and contractors, obtain proposals, monitor service performance, and ensure timely completion of maintenance and improvement projects; Resident Relations: Respond to homeowner inquiries, resolve concerns professionally, and promote a positive community experience; Meetings & Governance: Prepare Board meeting agendas and management reports, attend meetings, and coordinate follow-up on action items; Compliance & Administration: Support enforcement of community rules, governing documents, and applicable regulations while maintaining accurate association records

Requirements

3-5 years of HOA portfolio management experience; CMCA certification or the ability to obtain within your first 6 months of employment; Evening availability for Board meetings; Ability to travel to and from your property for in-person meetings when needed; Keen knowledge of budgets and the budgeting process; Strong knowledge of audits, reserve studies, bidding process, and Association governing documents; Strong verbal and written communication skills; Effective presentation skills; Exceptional time management skills and ability to work independently; Commitment to following up on all issues in a timely manner

Benefits

Award Winning Culture: Proud recipient of the Great Place to Work Certification; Highly Rated Employer: Check out our Glassdoor reviews; Hybrid Work Model: Flexible schedule with 1-2 in office days per week; Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect; Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching; Work-Life Balance: Enjoy unlimited PTO plus sick time, holiday pay, and your birthday holiday; Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed; Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals