Presales Solutions Engineer - HPC

As our HPC business continues to grow rapidly, we are strengthening our Presales team to support the increasing number and complexity of customer projects. As a Presales Solutions Engineer – HPC, you will be the technical point of contact for our customers throughout their projects, from the initial technical discussions and Proofs of Concept to onboarding and ongoing support. Your mission will be to understand our customers' simulation and computational needs, design the right HPC solutions, and help them successfully run their workloads on Scaleway, while working closely with our Sales and Solution teams. This role combines hands-on technical work, customer interaction, and project ownership.

Responsibilities

Work directly with customers to understand their technical and computational challenges and translate them into suitable HPC solutions; Lead and support technical Proofs of Concept, from initial requirements gathering to deployment and validation; Demonstrate Scaleway's HPC and Cloud solutions to technical and business stakeholders; Design and deploy computing environments adapted to customers' workloads and simulation requirements; Act as the technical owner for your customers during onboarding and provide technical support throughout their projects; Provide ongoing technical support to customers, helping their technical teams use and troubleshoot the solution; Work hands-on with technologies such as Linux/Bash, Docker, MPI, Python SDKs, S3, Slurm, and Lustre; Help customers migrate and run their multiphysics and simulation workloads on Scaleway's infrastructure; Collaborate with Sales teams to support opportunities and contribute to the development of customer projects, including upsell and cross-sell initiatives; Coordinate with Solution Engineers, Infrastructure, DevOps, and Application teams to ensure customer projects move forward smoothly; Participate in specialized trade shows and events; Contribute, when relevant, to external technical documentation and blog posts

Requirements

3+ years of professional experience in HPC, numerical simulation, computational engineering, scientific computing, or a closely related field; Strong understanding of HPC environments and hands-on experience with technologies such as Linux/Bash, Docker, and MPI; Experience with at least one HPC scheduling or storage technology such as Slurm or Lustre; Experience working with Python and/or cloud storage technologies such as S3; Strong knowledge of at least one multiphysics or numerical simulation domain, such as CFD, FEA, structural mechanics, fluid dynamics, or multiphysics; Professional proficiency in English is mandatory; Strong customer-facing communication skills and the ability to build trusted relationships with technical stakeholders; Excellent ability to explain and simplify complex technical concepts, connecting Cloud/HPC infrastructure with customers' business and engineering needs; Strong ownership and project management skills; Proactive and autonomous mindset; Collaborative and empathetic approach; Curiosity and willingness to learn; Commercial awareness and the ability to understand customer needs and identify relevant technical opportunities

Nice to have

Experience with simulation software such as Ansys, Siemens STAR-CCM+, OpenFOAM, Abaqus, COMSOL, Code_Aster, MATLAB/Simulink, or equivalent; Experience working on technical PoCs, customer projects, application engineering, presales, or technical consulting

Benefits

Hybrid work: up to 3 days of remote work per week; Offices: spacious, dynamic workspaces with bold design, conveniently located near public transport, outdoor spaces/terraces and bike parking facilities; Dining: chef provides healthy meal service at headquarters, breakfast available across all sites year-round, Swile card for lunches for regional sites; Well-being commitments: access to gym, daycare places, discounted caring services; International environment with dozens of nationalities; Career & Mobility: internal mobility and opportunities to transition to other entities within the Iliad Group