Principal Product Manager, Monetization

As a Principal Product Manager, Monetization, you'll own the commercial experiences that directly drive Zillow's revenue — the moments that take a real estate professional from interest to purchase to long-term value. This is high-ambiguity, high-stakes work: you'll set strategy, align diverse stakeholders, and make the tradeoffs that shape how monetization scales across a growing portfolio of professional software products. The right person for this role is not only strong with customer-facing UX or roadmap execution; they are equally comfortable working through the underlying systems complexity of onboarding, entitlements, pricing, billing, contracts, and enterprise purchasing models.

Responsibilities

Define and drive product strategy in a high-stakes, cross-functional environment, shaping direction in partnership with senior leaders across the company; Own a multi-quarter monetization roadmap end-to-end, from discovery and definition through launch and iteration; Define and evolve self-serve and sales-assisted monetization experiences that reduce friction, improve activation, and increase time-to-value for real estate professionals; Shape reusable monetization capabilities that can support multiple products and business models, rather than bespoke implementations for a single surface or team; Drive cross-functional alignment across product, engineering, design, sales, finance, legal, and operations, keeping complex, multi-team programs moving without direct authority; Partner with engineering and data science to define what success looks like and build the measurement systems to track it, including funnel performance, operational burden, and customer outcomes; Implement durable customer insight mechanisms that keep the voice of the customer present throughout the product lifecycle; Help shape scalable monetization systems that can support complex customer structures, account hierarchies, and multi-party purchasing workflows

Requirements

8+ years of product management experience with direct ownership of complex, cross-functional product areas; Demonstrated track record driving monetization, marketplace, or platform programs at scale, ideally in B2B or B2B2C contexts; Experience owning complex monetization systems, such as shopping, onboarding, entitlements, billing and payments, pricing, or packaging; Principal-level judgment: proven ability to define product strategy, sequence multi-quarter roadmaps, and navigate ambiguity in fast-moving organizations; Strong cross-functional influence skills: experience aligning engineering, design, sales, finance, legal, and operations around a shared roadmap and driving decisions without direct authority; Strong product and business judgment: comfortable sizing business impact, identifying measurement gaps, and using quantitative, qualitative, and customer insights to guide prioritization and tradeoffs; Proven ability to synthesize complexity quickly, ramp on new domains, and pivot with confidence when priorities shift; AI fluency: demonstrated use of AI tools to accelerate your own work, with a clear point of view on where AI capabilities can drive meaningful customer value in the product

Nice to have

Experience with enterprise or hierarchical purchasing models; experimentation and funnel optimization; real estate industry experience

Benefits

Equity awards; Remote work