Principal Technical Program Manager, Performance

We are looking for a Principal Technical Program Manager, Performance to lead company-wide programs that improve the speed, reliability, and quality of Reddit’s user experience. This role will partner with engineering leaders in product engineering, infrastructure, client platforms, data science, and senior technical leadership to make performance a measurable, durable, and consistently protected part of how Reddit builds and ships software.

Responsibilities

Own and drive programs across Reddit's Performance portfolio, spanning mobile and web performance, client reliability, critical user journeys, observability, experimentation guardrails, release quality, and long-term performance operating mechanisms; Partner with Client Platforms, product engineering, Infrastructure, data science, and senior technical leaders to translate performance strategy into executable programs across mobile, web, and shared platform systems; Define and drive the operating model for sustained performance improvement, including how teams prioritize work, how success is measured, how regressions are prevented, and how risks are escalated or resolved; Drive the organizational change required for performance to become a durable part of Reddit’s engineering culture, moving teams from reactive efforts to shared standards and repeatable mechanisms; Develop communication and enablement mechanisms that bring engineers and leaders along for the journey, including leadership forums, working groups, documentation, decision reviews, and clear narratives that connect performance work to user and business outcomes; Build measurement systems that distinguish real user experience improvement from shallow metric movement; Drive performance governance and adoption in a way that preserves team ownership while ensuring user experience, reliability, release quality, experimentation discipline, and business guardrails are not afterthoughts; Use technical judgment to challenge assumptions, identify systemic risks, and guide tradeoffs across client architecture, observability, experimentation, release health, and production reliability

Requirements

You have 14+ years of experience across technical program management, engineering, infrastructure, client platforms, mobile or web platforms, performance engineering, reliability, observability, or related technical domains; You have led multi-year, multi-organization technical programs with executive visibility and ambiguous ownership; You have deep fluency in performance and reliability systems: client platforms, app health, observability, experimentation, release quality, user journey measurement, infrastructure, or production readiness; You understand performance beyond individual metrics; You are highly data-driven, but skeptical of shallow metrics; You are an exceptional cross-functional operator and communicator; You have led meaningful organizational change, not just program execution; You get things done; You are pragmatic and iterative

Nice to have

Experience leading performance, reliability, client platform, mobile platform, web platform, infrastructure modernization, observability, or experimentation programs at large scale; Experience with mobile or web performance, including app startup, rendering, media delivery, networking, caching, crashes, hangs, release quality, or user journey performance; Experience building durable operating mechanisms after incident, war room, or Code Yellow style mobilizations; Experience with experimentation systems, holdouts, guardrail metrics, and tradeoff decisions where user experience, engagement, and business metrics need to be evaluated together; Experience building adoption strategies for internal platforms, observability systems, performance tooling, or engineering practices; Experience working in fast-moving environments where technical strategy, organizational design, and execution mechanisms are evolving at the same time

Benefits

Comprehensive Healthcare Benefits and Income Replacement Programs; 401k with Employer Match; Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support; Family Planning Support; Gender-Affirming Care; Mental Health & Coaching Benefits; Flexible Vacation & Paid Volunteer Time Off; Generous Paid Parental Leave; Equity in the form of restricted stock units; Medical, dental, and vision insurance