Product Engineering Manager

This is a genuinely high-impact role at the centre of how we scale. You'll have real ownership of platforms that the entire business depends on, along with the autonomy to shape how they evolve. You'll be trusted to make decisions, challenge thinking, and drive meaningful improvements, not just maintain the status quo. You'll also be part of a strong, collaborative community of Product Engineering Managers who support each other, share ideas, and push standards higher. If you enjoy being close to the work, leading great people, and delivering tangible business value, this is a role where you'll do your best work.

Responsibilities

Own platform strategy and performance; Manage vendors and commercial relationships; Own budgets and optimise spend; Deliver hands-on platform improvements; Drive adoption and business value; Lead prioritisation and demand management; Align platforms with business strategy; Lead squads and delivery; Develop and lead your team; Drive effective change

Requirements

Enterprise platform expertise - You've managed business-critical platforms such as CRM systems, telephony or IVR solutions, or similar SaaS and COTS tools; Vendor and commercial management - You're experienced in managing supplier relationships, negotiating contracts, and ensuring partners deliver against agreed service levels; Budget ownership - You've owned technology budgets, including forecasting, cost control, licence optimisation, and investment planning; Hands-on platform experience - You're comfortable configuring and integrating platforms, with a pragmatic approach to balancing customisation and maintainability; Agile delivery leadership - You've led teams in an agile environment, using metrics and delivery practices to continuously improve outcomes; Strategic decision-making - You can balance short-term needs with long-term platform health, making thoughtful trade-offs across technical debt, risk, and delivery; People leadership - You have line management experience and a track record of developing individuals, managing performance constructively, and building strong teams; Clear and direct communication - You communicate with clarity and confidence, and you're comfortable navigating challenging conversations when needed; Attention to detail and delivery focus - You take pride in getting things right and know when to move quickly versus when to follow process; Legal right to work in the UK

Nice to have

Experience with platforms such as Salesforce, HubSpot, or Vonage; Background in scaling platform teams within fast-growing organisations; Experience driving large-scale platform migrations or transformations; Strong understanding of business change and adoption strategies

Benefits

Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform; Podpoint Charger; Discounted energy tariff (Pod Power or EDF Employee Programme); Flexible hybrid working model; Work abroad for up to 20 days per year; Family & friend discount scheme; 25 days holiday (plus Bank Holidays); Very generous parental and family leave; Pension scheme with a 4.5% matched contribution; Eyecare scheme; Life insurance covering up to 4x your annual salary; Virtual GP provided by HealthHero; Employee Assistance Program; Free Mortgage Advice; Discounted Gym Memberships; Cycle2Work Scheme