Product Manager - AI

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. We're hiring a Product Manager to lead our AI efforts in the Automotive vertical. This is a high-ownership role where you'll define product direction, customer outcomes, and long-term strategy for how Podium drives revenue in the Auto industry. This isn't a rotational position - you'll own this vertical long-term, building deep expertise in Automotive customer needs, workflows, and the software ecosystem that powers modern dealerships and service centers, including both sales and service workflows. You'll be responsible for building outcome-driven AI agents that help Auto dealers and service centers make more money.

Responsibilities

Stay close to customers - talk with dealership and service-center managers regularly. Understand how their business works and what success looks like.; Help shape strategic direction for our Automotive AI platform - decide where we go deeper, where we expand, and how Podium becomes the leading applied-AI solution in Auto.; Own key initiatives within the Auto vertical; Build AI agents that help the customer - design and ship outcome-driven agents that automate high-value workflows using Podium’s first-party systems and third-party integration; Expand what our platform can do for Auto dealers - identify and unlock new workflows that drive revenue for our Automotive customers; Work across the company - partner with engineering, design, partnerships, finance, legal, sales, onboarding, and customer success to deliver real product; Roll up your sleeves - be hands-on with detailed PM work, from user stories and specs to testing and iterating.

Requirements

Demonstrate high agency - consistently identifying opportunities and driving projects forward with minimal oversight or direction; Have 5-7 years of product management or related industry experience, with emphasis on building technical products; Have solid understanding of AI agent design, human-in-the-loop patterns, and enterprise integrations; Focus deeply on customer pain, turning real insights into crisp prototypes, compelling product stories, and demos that win customers

Nice to have

Hands-on coding experience; Background in ML, LLMs, or large-scale systems integration; Startup, founder, or entrepreneurial experience; Technical degree or equivalent real-world expertise; Experience in vertical SaaS or local business software (Auto, Healthcare, Home Services, etc.); Experience leading business initiatives beyond just product development; Success leading partner integrations or channel-based expansion

Benefits

Work in this building in Lehi, UT 5 days a week (if local to Utah); Open and transparent culture; Life insurance, long and short-term disability coverage; Paid maternity and paternity leave; Fertility Benefits; Generous vacation time, plus three 4-day summer holiday weekends; Excellent medical, dental, and vision benefits; 401k Plan; Bi-annual swag drops with cool Podium gear and apparel; A stellar HQ (Utah) gym with local professional coaches and classes offered; Onsite HQ (Utah) child care center, subsidized for employees