Product Manager - Data Supply Health and Traffic

Plaid is building the tools and experiences that thousands of developers use to connect financial accounts to apps and services. The Network Enablement and Access team owns how Plaid's requests flow to the data providers it depends on, managing provider load, access constraints, fair capacity allocation, and the reliability and cost-effectiveness of traffic. As the Product Manager for Data Supply Health and Traffic, you will establish and lead a new product area that defines how Plaid allocates constrained provider capacity, scales traffic across products, and manages the economics of paid data access. The role is highly analytical and cross-functional, requiring someone who enjoys creating structure where no established playbook exists.

Responsibilities

Define and own Plaid's strategy and roadmap for data-supply traffic, health, and cost efficiency; Build and prioritize traffic-optimization initiatives, including opportunities created by evolving machine-learning models and strategic concessions negotiated with providers; Serve as the bridge between Plaid's data-provider relationship teams and internal product teams, translating provider constraints into internal priorities and product demand into clear asks of providers; Partner deeply with engineering and data teams to understand system behavior, evaluate technical trade-offs, and turn analysis into decisions; Establish and track the core traffic and cost metrics needed to operate the area, identify risks, and measure progress; Optimize for data freshness, balancing timeliness with provider capacity and cost; Establish the operating framework for traffic allocation and fairness, develop a view of paid-access cost and efficiency, and establish the metrics used to run and improve this area

Requirements

8+ years of experience, including 5+ in product management or equivalent founder/operator roles; Analytical rigor, comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions; Deep technical fluency to reason about large-scale systems, load management, API platforms, and machine-learning models and engage engineers as a close product partner; Platform and systems thinking mindset, designing for reuse and the long term; Leadership, stakeholder influence, and communication skills to work cross-functionally and influence without direct authority, explain complex technical ideas to non-technical stakeholders, and make trade-offs clear

Benefits

Additional compensation in the form of equity and/or commission dependent on the position offered; Comprehensive benefit plan including medical, dental, vision, and 401(k)