Proofreader & Digital Quality Assurance Specialist

The final checkpoint before the work goes out the door. JRT is seeking an experienced Proofreader & Digital Quality Assurance Specialist to ensure our print, digital, web, campaign, presentation and AI-assisted content is accurate, polished, functional and aligned with client brand standards. This role is ideal for someone who notices what others miss: the typo, incorrect trademark, broken link, inconsistent product name or form that is not working as expected.

Responsibilities

Proofread marketing, advertising and client communications for grammar, spelling, punctuation, clarity, style and consistency; Verify product names, trademarks, legal copy, disclaimers, approved messaging and client brand requirements; Perform QA testing on websites, landing pages, emails, forms, links, navigation, content display and user flows across relevant browsers and devices; Identify and clearly document editorial, functional and production issues before client presentation, publication or launch; Collaborate with Creative, Technical Web, Account Service, Strategy, Production and leadership to resolve issues and support successful project delivery; Maintain and improve proofreading standards, QA checklists, documentation and agency-wide review processes; Review AI-assisted content for accuracy, clarity, brand alignment and a natural human voice while supporting responsible AI workflows

Requirements

Three to five years of experience in proofreading, editing, quality assurance, digital production or agency work; Exceptional command of grammar, spelling, punctuation, usage and editorial consistency, with outstanding attention to detail; Experience performing QA for websites, digital platforms, email campaigns or online experiences; Strong knowledge of brand standards and editorial style guides, plus the ability to manage multiple deadlines in a fast-paced environment; Excellent written and verbal communication skills and the ability to provide clear, constructive feedback; Familiarity with Microsoft Office, Adobe Acrobat, Jira, Ziflow, content management systems and AI tools such as ChatGPT or Microsoft Copilot

Nice to have

Bachelor's degree in English, Journalism, Communications, Marketing or a related field; advertising or creative agency experience

Benefits

competitive pay; paid time off; healthcare; dental and vision coverage; 401(k); bonus eligibility; professional development; culture that values exceptional work and work-life balance