Public Area Supervisor

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Responsibilities

Monitor and maintain cleanliness and sanitation; Support team to meet common goal; Communicate, motivate and ensure team work; Ensure adherence to quality expectations and standards; To organization assigned station and service areas; Maintain cleanliness of work area; According to your allocation, collect daily worksheet each duty with applicable keys, and returns by the end of the shift,; Cleans public areas daily according to operational policies and standards; Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner; Stocks supply of cart with all necessary cleaning materials and equipment; Removes accumulated trash from public areas; Dusts all surfaces; Replenishes promotional materials, literature and stationary; Vacuums public areas; Reports unusual circumstances to Floor Supervisor; Reports maintenance requests and replacement orders; Lost and found properties in public areas should be handed over to the Floor Supervisors; Assists guests and other departments by removing food trays and trolleys from public areas; Completes full cleaning of any room as requested by Floor Supervisor; Attends to guest needs and requests courteously and efficiently; Assist other departments when needed to ensure optimum service to guests

Requirements

Diploma or certificate in Hospitality; At least 2-3years of experience inn housekeeping or public area cleaning preferable in a hotel or similar establishment; Previous supervisory experience is an advantage; Good knowledge of cleaning procedures, hygiene standards, health and safety requirements, and chemical handling; Strong leadership, communication, organizational and problem-solving skills; Ability to train, supervise, and motivate staff; Ability to work flexible shifts, including weekends and public holidays