Public Safety (Security) Officer I - Armed

Full-time, first shift (6am-2:30pm, 40 hours per week) Public Safety Officer I - Armed position at Lutheran General Hospital in Park Ridge, IL, part of Advocate Health. The role provides security services with a customer-service approach across hospital premises.

Responsibilities

Provide security services with a customer-service approach in accordance with policies, procedures, and training; Inspire confidence in patients, visitors, and team members; Enforce safety and security rules and regulations; Perform interior and exterior patrols, including hazard inspections, Interim Life Safety Measures audits, patient valuables management, and contraband searches; Assist team members, patients, and visitors; Ensure traffic control and monitor visitor conduct; Prevent, respond to, and investigate workplace violence; Serve as a primary resource for de-escalation and use of force when necessary; Perform emergency planning and response duties (lost or abducted infants/children, fire, active threats); Respond immediately to emergency and crisis situations and physically intervene when trained; Investigate incidents and complete timely, accurate reports; Liaise with departments and law enforcement and first responder agencies; Deliver security awareness education to team members; Assist with exterior traffic, crowd control, and parking enforcement; Maintain training standards in radio communications, de-escalation, hemorrhage control, CPR, clinical restraints, and conducted energy weapon use; Complete patrols with a community-oriented approach

Requirements

Security Officer Healthcare Certification (CHSO) from IAHSS, obtained within two years of appointment; Armed Guard License for North Carolina teammates within 1 year (not applicable to Illinois role); NIMS Compliance Certification; Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license; Ability to obtain a Firearm Control Card (FCC) within 90 days of hire; Stop the Bleed Certification; Valid driver's license; Certified in Conducted Energy Weapon (TASER) use within 90 days of hire; Strong awareness of street drugs, gang activity, and human trafficking; High School Diploma or GED; Typically 1 year of experience in security, public safety, or customer service involving responding to emergent situations and resolving potential risks; Above average emotional intelligence; Ability to remain calm under pressure; Ability to pass background investigation, drug screen, and pre-placement physical and psychological screening; Illinois team members must have completed the State of Illinois 20-hour Basic Security Officer course with semi-automatic pistol endorsement; Willingness to carry a department-authorized firearm on duty; Annual passing score of 70% or greater on the State of IL Handgun Qualification Course of Fire; Demonstrated mature judgment and tactful demeanor; Demonstrated ability to assess dangerous situations quickly; Verbal and written communication skills; Computer skills (Microsoft Word, Excel, web navigation, database entry); Ability to sit, stand, walk, drive, lift up to 35 lbs. occasionally, and push/pull 35 lbs. of force; Ability to operate a firearm; 20/20 vision in both eyes or correctable to 20/20; Physically fit and able to walk all areas of the facility and grounds

Nice to have

Behavioral Threat Assessment knowledge; Use of Force Review; Crime through environmental design awareness; Ability to present material and facilitate meetings

Benefits

Paid Time Off programs; Health and welfare benefits including medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts; Family benefits including adoption assistance and paid parental leave; Defined contribution retirement plans with employer match; Financial wellness programs; Educational Assistance Program; Premium pay such as shift and on-call pay; Incentive pay for select positions; Opportunity for annual increases based on performance