Quality Assurance Analyst - Salesforce

At MyIntegra, quality is essential to delivering reliable, accessible, and positive experiences for the people and communities we support. We are seeking an experienced Quality Assurance Analyst to lead quality assurance across our Salesforce platform, integrations, and customer-facing portal. You will define the test approach, plan test coverage, manage defects and provide clear advice on quality risks and release readiness. Working with business stakeholders, the Salesforce Architect, developers, and delivery partners, you will ensure changes meet business requirements and are released safely and reliably. Based in Melbourne, this is a 12-month contract with the possibility of extension or a permanent opportunity.

Responsibilities

Define test strategies, plans, cases, scripts and acceptance criteria; Deliver functional, regression, integration, data validation, accessibility and cross-browser testing; Coordinate and support User Acceptance Testing; Create test data and maintain reusable regression packs; Log, triage and track defects through to resolution; Complete smoke, API, integration and post-deployment testing; Produce clear reporting on test coverage, defects, risks and release readiness; Maintain test documentation, user guides and release notes; Contribute to test automation and continuous improvement

Requirements

Two plus years quality assurance or testing experience with Salesforce Lightning, Experience Cloud or customer portals; Experience planning and delivering functional, regression, integration, data validation and UAT testing; Strong knowledge of the Software Development Lifecycle and Software Testing Lifecycle; Experience with Jira, Azure DevOps, TestRail or similar tools; Strong documentation, analytical and problem-solving skills; Clear communication skills with technical and non-technical stakeholders; The ability to work independently and collaboratively

Nice to have

Experience with test automation tools such as Provar, Selenium, Java, Python or JavaScript; Salesforce or ISTQB certification; Experience in the NDIS, health, not-for-profit or community services sectors

Benefits

Flexible hybrid work model; Supportive, inclusive and friendly team culture; Opportunity to make a meaningful impact in the lives of people with disability; Ongoing training, career development and progression opportunities; Access to a comprehensive Employee Assistance Program; Discounts with major retailers and corporate health insurance rates