Quality Engineer

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

We are looking for a highly motivated Quality Engineer with strong expertise in automation and modern Quality Engineering practices. The ideal candidate will have hands-on experience across UI, API, backend, and performance testing, with a passion for engineering scalable automation solutions, driving quality throughout the SDLC, and leveraging AI-powered tools to improve software quality and delivery.

In this role, you will not only build and scale automated test suites using Playwright and TypeScript, but you will also advocate for quality early in the development lifecycle (shifting left), collaborate closely with cross-functional teams, and coach engineers on quality best practices.

Responsibilities

Design, develop, and maintain scalable, reusable automation frameworks using Playwright (TypeScript/JavaScript).; Develop, execute, and maintain automated tests for UI, API, backend, integration, regression, system, and end-to-end testing.; Quality Advocacy & Shift-Left Strategy: Advocate for quality at every stage of the software lifecycle from ideation to delivery. Partner with Developers, Product Managers, and Business Analysts to identify risks early, establish mitigation strategies, and ensure we build the right product, correctly.; Participate in requirements analysis, test strategy, test planning, risk assessment, test estimation, and release validation activities.; Validate REST APIs, backend services, databases, and microservices through automated and manual testing.; Perform performance and load testing using JMeter or BlazeMeter, analyse bottlenecks, and provide recommendations for performance improvements.; Integrate automation suites into CI/CD pipelines using GitHub Actions, ensuring quality gates, automated reporting, and continuous feedback.; Perform backend validation using SQL, database queries, log analysis, and data verification.; Manage test environments and test data to support reliable and repeatable test execution.; Perform defect analysis, root cause analysis (RCA), and support production issue investigations.; Leverage AI-powered engineering tools (such as Claude) to accelerate test design, automation development, defect analysis, and framework maintenance.; Continuously improve automation coverage, framework stability, execution efficiency, and engineering best practices.; Foster a culture of shared quality ownership within the team. Mentor junior Quality Engineers through technical guidance, code reviews, and knowledge sharing.

Requirements

3–4 years of experience in Quality Engineering, with strong expertise in test automation.; Strong hands-on experience with Playwright using TypeScript/JavaScript.; Experience in designing and maintaining scalable automation frameworks.; Strong experience in API automation (REST APIs, Postman, API testing frameworks).; Experience in backend testing, including SQL, databases, log validation, and microservices.; Hands-on experience with performance testing using JMeter or BlazeMeter.; Experience integrating automated testing into CI/CD pipelines using GitHub Actions and working with git-based collaborative development workflows.; Strong understanding of SDLC, STLC, Agile/Scrum, and modern Quality Engineering practices.; Strong understanding of functional, integration, regression, system, and end-to-end testing.; Experience with test strategy, risk-based testing, test planning, and quality metrics.; Experience in defect management, root cause analysis, and release quality validation.; Knowledge of test data management, environment management, and quality governance.; Strong analytical, debugging, and problem-solving skills.; Excellent communication, collaboration, and stakeholder management skills.; Experience using AI-assisted testing tools to improve test design, automation development, execution, and maintenance (Claude Code preferred).; Passion for automation, engineering excellence, and continuous improvement.; Quality Ownership: Strong belief that quality is a shared team responsibility, not just a final gate before release.; Problem Solving & RCA: Excellent analytical skills with a track record of performing thorough Root Cause Analysis (RCA) on defect patterns and production issues.; Ability to identify risks early and drive preventive quality practices.; Quick learner with enthusiasm for adopting emerging technologies and AI-powered engineering solutions.; Ability to mentor and coach team members while fostering a culture of quality.; Strong collaboration skills with cross-functional teams and business stakeholders.; Self-driven, proactive, and capable of working in a fast-paced Agile environment.

Nice to have

Experience with Docker and Kubernetes.; Exposure to AWS cloud platforms.; Experience testing microservices-based and distributed architectures.; Exposure to contract testing or service virtualization tools (e.g., Specmatic, Pact,WireMock).; Knowledge of Accessibility (WCAG) and Security Testing.; Experience with monitoring and observability tools.; Experience working on enterprise SaaS or publishing/content management platforms.; ISTQB Certification.; Playwright Certification.; AWS Fundamentals Certification.; Performance Testing Certification.; Experience with AI-driven Quality Engineering practices.

Benefits

A competitive salary + bonus; 24 days annual leave; 4 volunteering days annually; Day off for your birthday; Pension contributions; Medical insurance for self and dependants, life cover and personal accident cover for self; Seasonal social and charitable events; Training and development; Tools and equipment for remote working