Quality, Test & Release Manager H/F

The IT Test Manager is accountable for end-to-end functional test leadership across products and projects, ensuring quality is embedded throughout delivery. You will plan, direct, and execute testing activities, lead QA/Test resources, and partner closely with Product Owners, Delivery Leads, Business Analysts, Developers, Architects, Support, and third parties to deliver high-quality releases. This role also includes a hands-on element: demonstrating effective testing practices, improving throughput, promoting reuse of test artefacts, and driving continuous improvement of QA and testing processes.

Responsibilities

Own and lead functional test management for assigned products/projects/workstreams; Define test scope, approach, plans, and acceptance criteria alignment, ensuring requirements are testable; Drive creation, review, and maintenance of test artefacts (test plans, scenarios, scripts, evidence); Manage end-to-end test execution across teams (manual and automation aligned to standards); Provide progress, coverage, and quality reporting, including release readiness input and metrics; Assure quality of QA/test artefacts and relevant development artefacts related to releases, fixes, integrations, and project deliverables; Identify risks, issues, assumptions, and dependencies; propose mitigation and escalate appropriately; Contribute to and evolve QA processes, standards, frameworks, and ways of working; strengthen test efficiency and reusability; Ensure adherence to defect management processes; drive effective triage, prioritisation, and remediation; Coordinate test data planning, creation/curation, and test data activities across stakeholders; Ensure data and configuration requirements are identified early (story refinement) and considered in CI/CD pipelines where applicable; Lead UAT test management, including stakeholder engagement and coordination; Lead, coach, and mentor QA Analysts and Testers; identify training needs and drive capability uplift; Manage capacity planning and allocation of internal, remote, and third-party QA resources; Collaborate with Product, Delivery, Architecture, Development, and Support teams to embed quality throughout the lifecycle

Requirements

English and French language skills; Significant commercial experience leading QA and functional testing for enterprise systems; Strong knowledge of testing methodologies, frameworks, and test management practices; Proven experience with test/defect management tooling (qTest preferred); Solid understanding of test data requirements and test environment management; Practical experience with Agile and/or DevOps delivery approaches; Good knowledge of CI/CD and functional testing methods; Understanding of TDD/BDD concepts and techniques; ISTQB Foundation (minimum)

Nice to have

Automation and testing tools (e.g., Selenium, LoadRunner, Postman, Tricentis Tosca); UI and accessibility testing; SQL; Linux/Unix; Jenkins; Jira/Confluence; Azure/AWS services; XML/JSON; working with large databases; Knowledge of quality maturity models (e.g., TMMi), ISO 9000 series, and risk-based testing models; Disaster recovery, high availability testing, backup/restore (where relevant to infrastructure-oriented initiatives); Additional certifications beneficial