Regional Director, Sites

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Regional Director is responsible for owning and optimizing site-level performance across a portfolio of GI-focused clinical research sites. This role ensures operational excellence by aligning teams around key performance goals, elevating site capabilities, and maintaining consistency in trial execution. As a strategic operations leader, the Regional Director plays a central role in connecting site level performance with broader business objectives.

Responsibilities

Manages staff across multiple sites, ensuring execution is aligned with protocol, regulatory requirements, and IH standards; Owns overall performance of assigned sites, including enrollment, data quality, compliance, and team culture; Ensures sites are set up for success (i.e. staffed appropriately and equipped with the appropriate equipment and training) and makes recommendations to allocate resources based on business needs; Builds strong relationships and collaborates with PIs to align their engagement with study goals and operational strategy; Influences study portfolio, optimizing for profitability and value to patients; Identifies and manages issues, concerns and problems related to site performance; Leads and develops CRCs, and other site-based research staff through clear expectations, performance coaching, and team development; Serves as a visible, hands-on people manager who builds high-performing, accountable teams; Identifies levers to drive site level KPIs through monitoring KPIs and performance trends, escalating to appropriate parties; Implements corrective actions or process improvements as needed; Serves as the primary operational liaison between site staff and central functions; Drives a culture of ownership, collaboration, and continuous improvement across all assigned sites.

Requirements

Knowledgeable about the critical elements for success in clinical trials: Ability to review protocols, programs, and assess the success of a project; Ability to influence change management and model flexibility; Problem-Solving Skills: Ability to identify problems, develop and implement solutions; Strategic Planning: Ability to plan for short, medium and long term success and make recommendations for growth; Ability to use data as a tool, identify trends, and draw conclusions; Project Management: Demonstrated ability to successfully manage people/projects; Proactive problem-solving abilities and follow-through; Practices professionalism and integrity in all actions; Communication Skills: Excellent written and verbal communication skills; Working knowledge of CTMS, eDC and other core research systems; Ability to travel: Up to 30% travel to provide operational oversight, hold team meetings, and attend other professional meetings/conferences as needed.

Nice to have

Experience in managing a large site network and demonstrated success in achieving targets and optimizing operations; Experience with gastroenterology and/or hepatology studies.

Benefits

Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office; Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health; Mental health and wellness support through Spring Health; Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health; Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years; 401(k) program with a company match of up to 3% (up to $3,000 annually); Weekly in-office lunch benefit every Tuesday; 100% company-paid short-term and long-term disability coverage; Annual wellness and professional development