Registered Client Associate

At Main Street Financial Group, people come first. As an independent wealth management firm, we believe that great outcomes are achieved through teamwork, trust, and a deeply personalized approach to serving our clients. We are passionate about helping clients navigate important financial decisions and creating an experience that makes them feel valued, understood, and cared for. As we grow, we're looking for someone who shares those values. If you take pride in the details, work efficiently without sacrificing quality, bring warmth and positivity to your work, and appreciate a workplace where laughter and collaboration are part of the culture, we'd love to meet you.

Responsibilities

Interacts daily with clients over the phone, in-person, and via email, including basic inquiries, account maintenance and other sensitive information; Opens new client accounts, processes money movement, and researches account information as needed; Places trades as directed by and on behalf of Financial Advisor; Schedules client meetings; prepares materials for client meetings; Works both independently and within a team environment to provide crucial support to the financial advisors and branch office; Creates and maintains records and files utilizing Client Relationship Management (CRM) software; Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures; Performs other duties and responsibilities as assigned

Requirements

General office, administrative, and customer service in wealth management industry; Series 7 & 66 required or willing to obtain within stated period after start date; Knowledge of wealth management industry terminology, practices, and procedures; Knowledge of general office practices, procedures, and methods; Skill in Client Relationship Management (CRM) software, or similar contact management software; Skill in Microsoft Office 365 applications; Skill in effective communication across multiple client platforms (in-person, virtual, phone and mail); Ability to operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases; Ability to analyze and research account information; Ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment; Ability to identify time sensitive items and assess competing priorities; Ability to take initiative and proactively follow up on submitted items to ensure completion; Ability to provide a high level of customer service in a calm, professional manner; Ability to use mathematics sufficiently to process account and transaction information; Ability to use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually; Ability to work both independently and as part of a cohesive team; Ability to provide an exceptional level of customer service; Ability to demonstrate integrity, professionalism, and ethical conduct in all interactions

Benefits

Medical (firm pays majority for associate and family); Dental; Vision Insurance; Retirement Plan + Match; Profit Sharing; Bonus Eligible; PTO + Market Holidays