Reservation Executive

We are seeking a service-oriented and detail-focused Reservations Executive to join our Sales & Marketing team. The Reservations Executive will be responsible for handling room reservations, guest enquiries, and booking-related activities while ensuring accuracy, efficiency, and a high level of guest service.

Responsibilities

Handling room reservations; Handling guest enquiries; Handling booking-related activities; Ensuring accuracy, efficiency, and a high level of guest service; Perform duties related to the assigned position; Work closely with the relevant department and other teams; Follow hotel policies, procedures, and brand standards; Provide excellent service and maintain professionalism; Perform any other duties assigned by the Department Head or Management

Requirements

Diploma or equivalent qualification in Hospitality, Tourism, or a related field; Good communication and interpersonal skills; Strong attention to detail and organizational skills; Ability to work effectively in a team and handle multiple tasks

Nice to have

Previous experience in hotel reservations or a similar role