Restaurant Floor Manager - Eataly Sherway Gardens

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

The Restaurant Manager assists the General Manager (GM) of Restaurants in the day-to-day operations of Eataly’s full-service restaurants. Reports to the GM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.

Compensation

- Compensation for this role is CAD $55,000.00 annually, plus tips
- This position has been posted to fill a current vacancy

Responsibilities

Supports the Restaurant GM with hiring, assigning, training, evaluating and terminating employees; Documents, investigates, escalates and resolves all employee and guests incidents; Ensures exceptional service standards are consistently met and that activities are carried out effectively; Inspects dining room and storage areas to ensure compliance with health and safety regulations; Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications; Reviews financial information such as sales, inventory and costs to monitor budget; Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.; Performs other duties as required or assigned

Requirements

2+ years of experiencing leading or managing a front-of-house restaurant team; Understanding of steps of service; Outstanding communication, leadership and problem-solving skills; Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred; Knowledge of Italian cuisine and beverage highly preferred; Availability to work onsite with a flexible schedule often including evenings, weekends and holidays; Ability to lift up to 50 pounds; Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting; Food Handler’s License preferred

Benefits

Medical, Dental, Vision Insurance; Paid Time Off; Paid Parental Leave; RRSP; Bonus program; Free family meal daily; Discounts at Eataly; Classes on products and Italian cuisine; Referral bonus program; and more!