Restaurant Manager - Enigma Restaurant & Q’s Bar

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.

o Certification in Hospitality Management or related field.

o WSET Beverage Service Certification.

o Experience with event planning or private dining services.

Responsibilities

Operational Management:; Oversee the day-to-day operations of the restaurant and bar.; Ensure compliance with health, safety, and hygiene regulations.; Maintain high standards of food, beverage, and service quality.; Staff Management:; Recruit, train, and supervise front-of-house and bar staff.; Create staff schedules and manage labor costs.; Conduct performance reviews and promote team morale.; Customer Service:; Ensure an excellent guest experience through attentive service and a welcoming environment.; Handle customer complaints and resolve issues promptly and professionally.; Inventory & Cost Control:; Manage inventory levels of food, beverages, and supplies.; Control costs and minimize waste to meet profitability targets.; Coordinate with suppliers and negotiate pricing when needed.; Financial & Administrative Duties:; Monitor daily revenue and expenses.; Prepare sales and performance reports.; Assist in budgeting, forecasting, and meeting financial goals.; Entertainment & Ambience Oversight:; Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.; Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.; Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.; Ensure all entertainment activities comply with licensing and local authority regulations.; Marketing & Promotion:; Collaborate with marketing to develop promotions and events.; Monitor online reviews and social media presence.

Requirements

Experience:; Proven experience as a restaurant or bar manager (3+ years preferred).; Strong leadership, organizational, and communication skills.; Knowledge of food and beverage operations, POS systems, and inventory management.; Familiarity with licensing laws, health and safety regulations.; Ability to work flexible hours, including late nights and weekends.; Preferred Qualifications: